Frequently Asked Questions
Everything you need to know.
Straight answers about our MetaTrader 4 and 5 indicators — how they work, what they trade, and what you get with your purchase.
What makes your indicators different?
They're built by traders, for live charts — not dressed up for an advert. Every signal comes with a clear entry, stop and target read from live price action, all on one dashboard, native to both MetaTrader 4 and 5. There's no black box trading your account behind your back: the tool builds the plan, you decide. And we're honest about the risk — no fake win-rates, no guaranteed profits.
Do they work on MetaTrader 4 and 5?
Yes. FX-Agency Advisor 4 ships as a native build for both MT4 and MT5, running the same engine and the same panel. Our earlier systems run on MetaTrader 4.
Can I trade more than just Forex?
Yes. Forex, metals, indices, stocks and crypto — type any symbol your broker lists and the engine works it. The signals read the same way whatever market you load.
Which timeframes can I use them on?
All of them. From fast scalping on the lower timeframes to position trading on the higher ones, the engine adapts to whatever chart you put it on — so it fits the way you already trade.
Are they suitable for beginners?
Yes. The signals are designed to be read at a glance, and every FX-Agency Advisor 4 licence includes the Academy — plain-English lessons that take you from install to your first trade. If you get stuck, support comes straight from the people who built the tool.
Can I customise them to my trading style?
Yes. Key settings — signal strength, bias, take-profit behaviour and more — are adjustable, so you can tune the tool to your own strategy and risk tolerance rather than being locked into one fixed mode.
How do I install them on MetaTrader?
A clear, step-by-step guide comes with your purchase. If you can attach an indicator to a chart, you can run this — on MT4 or MT5. And if anything's unclear, our support team will walk you through it.
Can I see it working before I buy?
Yes — the real dashboard is live right here on the site, and the walkthrough videos show exactly what you get on a live chart. You can see how it reads the market before you spend a penny.
What support do I get with my purchase?
Direct support from the people who built the tool, clear install guides, and — with FX-Agency Advisor 4 — the full Academy. No scripted ticket queue, no being passed around.
How often do you update the indicators?
Whenever there's a genuine improvement or fix — driven by our own live trading and your feedback, not a calendar. Updates are free for the life of the product, with no renewal fee.
How do I know I'm on the latest version?
We email you the moment a new version is ready, with a direct download link — so you never have to go hunting for it. A couple of clicks and you're on the latest build.
Still got a question?
If your question isn't answered here, get in touch — we're happy to help before you buy.