At FXA Systems, we want to make sure that our clients are satisfied with their purchase. We strive to deliver the highest quality trading systems that are designed to perform well and provide long-term profitability. However, we understand that sometimes issues can arise that are beyond our control or the control of our clients. That’s why we have a refund policy in place to ensure that our clients can purchase with confidence.
If you encounter any technical issues with our software or have made a double purchase, we offer a 7-day money-back policy. Simply contact us within 7 days of your purchase and provide us with your order details. We will review your request and if it meets our refund criteria, we will process the refund within 24-48 hours. Please note that if a refund is issued, the software will be disabled from further use.
It is important to note that all sales are final for any reason other than technical issues or double purchases. We do not offer refunds for change of mind or for any other reason. Before making a purchase, we encourage you to carefully review the product description and ensure that the software is compatible with your trading platform and operating system.
If you need support or have any questions regarding our refund policy, please don’t hesitate to contact us. Our support team is available to assist you and can provide guidance on any technical issues you may be experiencing. Additionally, if you haven’t received your download link, please send us a message and we will send you a fresh one as soon as possible.
We are committed to providing our clients with high-quality trading systems and excellent customer service. If for any reason you are not satisfied with your purchase, please let us know and we will do everything we can to make it right.